Get Report Data

This endpoint allows you to retrieve report data (calls, texts, etc..) from your account for a specified date range. You have a few modifiers that allow you to limit your result set, if desired. If you only specify the required start and end datetime strings, then your report will contain all records of all types for the date range.

The optional direction parameter will allow you to limit by incoming calls/texts, outgoing calls/texts, internal calls/texts (one user calling another user), rapidresponse calls (which are a special case), or all calls/texts. If you leave this parameter out of your request, it is automatically defaulted to “all”.

The optional call_type parameter lets you limit for “voicecalls” or “texts”. If you leave this out of your request or specify the value of “all”, both types are returned to you.

GET URL

https://api.teletracker.net/reports/call-data

Sorry about the endpoint name of call-data. It’s named that for historic reasons, but it’s not limited to voice calls. You’ll get any kind of communication supported by our platform with this endpoint.

URL Parameters

None

Request Parameters

Parameter	Type	Usage	Description
start_date	string	Required	A ISO 8601 formatted datetime string
end_date	string	Required	A ISO 8601 formatted datetime string
direction	string	Optional	This can be “incoming” or “outgoing”, “internal”, “rapidresponse” or “all”. Defaults to “all”.
call_type	string	Optional	This can be “voicecall” or “text”, or “all”. Defaults to “all”.
account_id	integer	Depends	Specify the account id explicitly to request call data under this particular account. Optional for users. Required for integrators.

Response Body

{
   "success": true,
   "guid": "71067212-8141-4887-b48e-ccabcfb07196",
   "data":
   [
      { ... },
      { ... },
      { ... },
      { ... },
      { ... }
   ]
}

The data variable will contain an array of report record objects.