This endpoint allows you to retrieve the data record for a single report ID on your account. This will retrieve a single call, or single text message, web chat, etc…
This endpoint will retrieve metadata about the specific communication. For a voice call, it will contain to and from number, duration, and lots of other information. For a text message, it will include to and from number, and the text message contents. If there is any media associated with a message, the metadata will reflect that fact, but the contents of the media will not be included. You can download the actual media contents separately using the message component API endpoint.
Sorry about the endpoint name of call-data. It’s named that for historic reasons, but it’s not limited to voice calls. You’ll get any kind of communication supported by our platform with this endpoint.
If you need to specify account_id, you can do this two ways. You can use the URL with the account id in the URL parameters, or you can append the account_id value in the query string (request parameters).
URL Parameters
Parameter
Type
Usage
Description
call_id
string
Required
The unique id value representing the single report entry.
account_id
integer
Optional
Specify the account id explicitly to request call data under this particular account. Optional for users. Required for integrators.
Request Parameters
Parameter
Type
Usage
Description
account_id
integer
Optional
Specify the account id explicitly to request call data under this particular account. Optional for users. Required for integrators.